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Retail

When a retailer’s greatest asset is getting new ideas to consumers quickly, companies can’t afford to let technology slow them down. Instead, it must help address key industry issues. Here are some key challenges and goals that Infor helps its customers address every day.

Need for speed from concept to consumer

Full price selling periods are shrinking; product development and assortment creation must be faster.

Sourcing diversification

Risk diversification and shifting tariff policies require flexible approaches to sourcing products.

Fulfilment complexity

Next-day delivery and curbside pick-up require specialised types of labour and positioning inventory closer to the customer.

Margin compression

Design assortments and collections must maintain lifecycle margin despite price/promotion pressure and increasing costs to serve.

Talent resiliency

Constantly changing market conditions require an adaptable, always learning workforce.
Our lifeblood is the front line of the retail store. By providing our front-line workers with reporting at their fingertips, sales and customer service have improved. All our employees, including executives, look at the same numbers and make better decisions as a result. All of this value has definitely contributed to a positive ROI.”
 

DAVID CLOTHIER

VICE PRESIDENT OF FINANCE, TREASURER & CONTROLLER, PILOT FLYING J

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customer success story Shoe Carnival

Customer success

With Infor Talent Science, Shoe Carnival replaced fewer employees and simplified back-office hiring processes by reducing turnover, improving training, and boosting internal promotions.

Delivering value for customers across industries

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