Restaurant and food services technology solutions

Unify and streamline operations. Serve up superior experiences. Gain traction in a new era.

Ebook
Steps for building powerful hospitality tech partnerships
Learn how to ensure your technology provider is a good, supportive fit for your organization.
Ebook
Best practices for agile restaurant and food services
Read about 8 ways restaurant, catering, and food services can improve resilience and guest experiences.

A restaurant management system to engage with a new era

Infor’s integrated restaurant management system software helps a range of organizations—QSRs, casual dining, managed food services, and others—to build dynamic channels to serve evolving guest expectations in an emerging era.

Infor is committed to helping businesses streamline operations, maximize profitability, deliver great experiences, and create competitive momentum, now and in the future.

An adaptive and inclusive restaurant technology platform

Infor’s integrated restaurant management system enhances the guest experience, empowers talented staff, and makes the most of resources for greater profitability.

A restaurant server taking an order with a tablet POS at a table with two patrons holding menus in their hands

Establishing an integrated and scalable restaurant and managed food services platform

Build the competitive momentum essential to success on a single, scalable, adaptive platform.

Create an operational ecosystem for greater insight, efficiency, and agility—data-driven strategies, faster rollouts
Better manage corporate and franchisee-owned QSRs for smoother, faster, and more accurate processes for all
Include dynamic table reservations and full spectrum special events planning capabilities
Support efficient and scalable managed food services in a wide range of contexts and concepts
Simplify item management in a more centralized and adaptive way

Two teenagers seated at a fast food restaurant laughing with French fry mustaches.

Serving up a next-level guest experience to meet and exceed expectations

Adapt more easily to changing expectations of a great guest experience.

Increase order speed and accuracy via a more flexible and versatile restaurant point of sale solution
Enable convenient self-service with user-friendly kiosks to empower guests to take control of their in-location ordering experience
Incorporate functionality in an inclusive integrations ecosystem with leading meal plan providers, loyalty, rewards, and more
Enable mobile-based ordering and QR code menu access for easy contactless and remote ordering and delivery
Support a wider, more convenient range of payment options easily and securely, including mobile

Prep cook walking by while server enters order data in a restaurant management system on a tablet.

Empowering staff with the right tools in every location

Give staff the technology they need to do their best work every day.

Connect all aspects of guest orders from the time they’re made, from the kitchen, to fulfilment, to back office—all connected via API integration in the cloud
Provide reservations processes that prompt tasks to better manage all guest traffic
Supplement service staff efforts with intuitive, user-friendly point-of-sale and integrated KDS to increase speed and reduce errors
Put the power of restaurant POS in service staff hands with tablet-based hardware to serve guests tableside, bar, patio, and more
Create better workflows for private events with an end-to-end process from inquiry to invoice that make it easy to deliver great experiences

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A restaurant manager and chef using software for restaurants to review business data on a tablet device

Creating an advanced menu management process for all locations

Manage your menus across multiple locations and concepts simultaneously.

Bring menu management all under one roof in the cloud to support a uniform, streamlined, and profitable offering
Create and easily administer a master item list with SKU requisition and approval to manage and monitor items under different names in various concepts
Ensure consistent item selection, pricing, combo, and daypart requirements, and other essential details
Implement simultaneous configuration to standardize all POS terminals
Manage multiple barcode SKUs per item

Securing a safe environment for business and guest data

Preserve integrity and trust for every transaction with a compliant platform.

Support of EMV chip technology and mobile payments to reduce the need for staff to manage cards out of sight from guests
Guarantee PCI PA-DSS compliance combined with regular cloud security monitoring and updates via SaaS
Invest in POS that never holds consumer data, integrated with leading payment systems
Ensure that every transaction is processed via point-to-point encryption (P2Pe)
Establish a secure environment to support mobile payments and contactless credit card and debit transactions

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To address consumer needs, an advanced POS solution should provide a variety of ways for guests to place orders and should account for how an order processes from the time of placement to time of order fulfillment. Infor POS solution cater to a variety of order processes, including drive-through, tableside, guest-led orders via in-location kiosks or mobile device, remote order via third-party food delivery applications or QR code scans. With these offerings, guests can choose an experience based on their preference at any given time or day.

JOE VARGAS

SVP & GENERAL MANAGER, INFOR HOSPITALITY

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Restaurant and food services cloud software

Restaurant Point of Sale
Table and Reservations Solution (TRS)
Sales, Catering & Event Management (SCS)
Other advanced software solutions

Restaurant Point of Sale

Infor Point of Sale (POS) for restaurants and managed food services operations is applicable across the industry spectrum. The solution includes options for terminals, tablets, self-serve kiosks, and also in-solution mobile-ordering, QR code-based functionality, and KDS. Infor POS enables organizations to globally manage menu items, consolidate selling strategies, and establish location-wide controls to maximize profit potential across properties and concepts. Infor POS is designed for easy API-based integrations with third-party ordering, loyalty programs, meal plan applications, and more.

Table and Reservations Solution (TRS)

Infor Table Reservations System helps restaurants and managed food services operations to create an intuitive and visually based end-to-end processes that improves service and operational efficiency. The solution helps service staff to better manage reservations and guest traffic of all kinds from web-based bookings, to phone-ins, walk-ins, overstays, and no-shows.

Sales, Catering & Event Management (SCS)

Infor SCS solution a cloud-based sales, catering and event management software that automates the entire lifecycle of an event, enabling the creation of memorable experiences efficiently and profitably. This solution takes event management to the next level, enabling restaurants, banquet halls, stadiums, arenas, conventions centers and other venues to create lifecycle-based workflows and processes that account for the entire project spectrum from inquiry to invoice. Designed to be highly customizable, with user-friendly UI and automatic prompts in place to help teams makes sure that no steps or details are missed during an event booking and planning process.

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Restaurant and food services technology solutions

Steps for building powerful hospitality tech partnerships

Best practices for agile restaurant and food services

A restaurant management system to engage with a new era

A restaurant management system to engage with a new era

An adaptive and inclusive restaurant technology platform

Establishing an integrated and scalable restaurant and managed food services platform

Serving up a next-level guest experience to meet and exceed expectations

Empowering staff with the right tools in every location

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Creating an advanced menu management process for all locations

Securing a safe environment for business and guest data

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Restaurant and food services cloud software

Restaurant Point of Sale

Table and Reservations Solution (TRS)

Sales, Catering & Event Management (SCS)

Other advanced software solutions

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Let's Connect

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Empowering staff with the right tools in every location

Securing a safe environment for business and guest data

Restaurant and food services cloud software

Restaurant Point of Sale

Table and Reservations Solution (TRS)

Sales, Catering & Event Management (SCS)

Other advanced software solutions

Let's Connect